Park at the Marketplace Apartments

Moving to the Park at the Marketplace has been a huge improvement compared to my previous residence. The trauma, stress and fears have definitely withered away from the tour to presently living here. All amenities are present and unkept as promised, the staff are very helpful and kind, the property is continuously cleaned, and the neighbors are friendly and well mannered. I feel safe and welcomed. A difference from living in the city, but being in walking distance (literally overlooking if close enough) to the shopping mall which has EVERYTHING. No complaints, only compliments. I am so happy to call this place home.

I love the staff here! EVERY time I needed help from the application all the way to my move in Gabby was there. The other ladies stepped in to help when she wasn’t available. Never any kind of attitude or negative vibes from them. I can honestly say I feel like a friend of these ladies. Im so happy to be here! Thank you so much for everything ladies!

This will be my 3rd apartment since I moved to Georgia in 2016. And I have to say that Park at the Marketplace is finally what I can honestly say FEELS LIKE HOME. I moved in yesterday and from the start I was anxious and nervous because I wanted everything to be just right. When I did my walkthrough, I didn’t like my apartment (I wanted an upgraded unit), I started to panic! But then, there was Gabby. Her calm and friendly demeanor calmed me down completely! She assured me that an upgraded unit was available and that I would still be able to move in that day. She gave me the keys and when I saw it, I INSTANTLY FELL IN LOVE. Nadirah handled all my paperwork, and even when the system seemed to be having issues, she stayed calm and professional and everything got switched with NO PROBLEM. Nadirah has a way of figuring things out, any problem or question I had, she had the answer. All the ladies in the office were so kind and sweet, and what I loved the most, they were all young beautiful black women helping each other, you walk in and you feel like family. If you are looking for a place to call your home, PARK AT THE MARKETPLACE, is your choice! The prices are fair, the grounds are beautiful, the amenities are awesome, it’s clean and it’s safe. I couldn’t be more happier 😁☺️

So far so good! I moved in about 2 weeks ago and it’s been a pleasant experience. I worked with leasing agent, Jalon and he was very knowledgeable of the complex and i enjoyed my tour. Although I was under the impression that there weren’t any units available with a fireplace, to my surprise, my unit has a fireplace! Move in was smooth and easy and I’m happy i made the decision to move to Park at the Marketplace! Other than minimal maintenance issues, everything has exceeded my expectations! If you are interested in this property, make sure you go see Jalon!

My move in process was so quick and smooth. I applied Monday evening, was approved by Wednesday and got my keys on Friday. Jalon truly is a gem. He is not going to give you a generic cookie cutter answer. I can tell he goes above and beyond for his people. Everybody does their job of course but it's the "above and beyond" that makes or breaks someone's experience. Also, I love the look and feel of the leasing office. It looks, feels and smells nice. Everybody is friendly and greets you when you walk in.They seem to always look for ways to make their residents feel valued and so far, this is the best experience I've had with a property management company

EXECPTIONAL level of service! The level of professionalism from The property manager Keisha M. has been nothing EXECELLENT! If I could give this review 10 stars I would! From the day I moved on property back in 2022 until she assisted with a recent transfer into a bigger unit, she has been nothing but Kind, considerate, and compassionate throughout the entire process. She definitely cares about all the residents on this property! I could not ask for a better person to run this property! She is the true definition of providing exceptional customer service across the board. If any issues arise, she makes sure that it is taken care of in a timely manner! She provided a level of service that truly exceeded my expectations and made me feel valued as a resident. In a world today that is very uncertain…If you are looking for a place to call home and feel comfortable in that decision…Then Park at the marketplace is that place and Keisha will make sure you have a pleasant living experience! Great Job Keisha! Keep up the Steller work! You are 1 of a kind and 1 in a million! Jalon Davis provided the most extraordinary customer service I received from any leasing agent I have ever met! Every time I enter the office, he has a welcoming smile and was willing and able to assist throughout my visit. He demonstrated an exemplary commitment to customer satisfaction. I recently just Transferred into a lager unit on property and the willingness to make sure the process went as smooth as possible was an understatement! I am very satisfied with everything. He also made sure after settling in that everything was ok and made sure I knew if there anything else he could assist with to reach out… Now that’s the definition of EXCEPTIONAL SERVICE! What truly stood out was Jalon’s patience, professionalism, and compassion. They made me feel valued, listened to my concerns, and tailored their help to ensure a successful outcome. I wish to extend my heartfelt thanks to Jalon and his manager Keisha. The quality of service I experienced is undoubtedly a reflection of BH company's values and I would recommend anyone to move in this community. Thank you once again Jalon for making me feel appreciated as a customer. Continue to be the individual you are because you never know whose life you made a difference in just by simply being a kind person! Antonio F. a member of the maintenance staff is the definition of efficient and friendly! Every time I see him on property, he speaks EVERY SINGLE TIME! He recently did some work in my unit and did it in a timely manner and smiled the entire time. That’s what the world needs more of. You can tell he loves to assist the residents with their maintenance needs. Great Job Antonio! You are amazing and never change who you are!